If anyone can help me get the driver needed to make everything go back to ok, i would be MOST appreciative! Thank you. I attach pictures of what Device Manager looks like when things are working, and what it currently looks like, with the hidden items revealed. No ability to backup my hard drive because no plug & play capabilities (ports can't recognize, thus can't read, USB flash drives) relegated to the laptop mouse, which is unbelievably slow & uncomfortable and, another thing it got rid of was my bluetooth capability and the installed camera no longer works. Great! I go to Intel's site to download the thing, and guess what? Windows 10 will not accept (install) it because it's made for Windows 7. As i attempted in vain to resolve this issue, i had Device Manager show the Hidden Values, and found that everything was there, but Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft). I did do a manual restore point when everything was back to working, but restoring back to that point did nothing. But the restore point that resulted in success was no longer available. Cool, i'll just do another system restore. 10.1.1.8 (as my HP Support Assistant software was suggesting I do), and everything went back to not functioning. My USB ports were back to operable, and the Device Manager showed a Universal Serial Bus Controllers tree with 7 items under it! I then installed the Intel Chipset Installation and Driver Utility v. So, for the heck of it, I tried another system restore, and OMG! it worked. Then I noted the computer had set an earlier restore point when a critical update was installed. I did a system restore to when everything was working fine, to no avail. Instead, under Other devices, I get USB xHCI Compliant Host Controller with the exclamation point. In Device Manager, there is no longer the Universal Serial Bus Controllers tree. I thought it was a battery issue, but it ended up being a driver issue.
I was working on my computer, and all of a sudden the wireless mouse stopped working. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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